What Type of Information Do We Collect?

Ella Jane Socials collects and stores any information you enter on our website or provide us in any other way. This includes:

• Personally identifiable information (e.g., name, email address, communications, payment details, comments, feedback, product reviews, recommendations, and personal profiles).

• Internet protocol (IP) address, login details, computer and connection information, and purchase history.

• Session information such as page response times, length of visits, page interaction details, and browsing methods.

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How Do We Collect Information?

When you conduct a transaction on our website, we collect personal information you provide, such as your name, address, and email address. This information is used solely for the purposes stated in this policy.

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Why Do We Collect Your Information?

We collect your information for the following reasons:

• To provide and operate our services.

• To offer customer assistance and technical support.

• To contact you with service-related notices and promotional messages.

• To generate aggregated statistical data to improve our services.

• To comply with applicable laws and regulations.

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How Do We Store, Use, Share, and Disclose Your Information?

Ella Jane Socials is hosted on the Wix.com platform. Your data may be stored through Wix.com’s secure servers, databases, and applications, all protected behind a firewall.

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If you make a direct payment, Wix.com’s payment gateways adhere to PCI-DSS standards, ensuring secure handling of credit card information.

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How Do We Communicate With You?

We may contact you via email, phone, text, or postal mail for account updates, troubleshooting, dispute resolution, fee collection, surveys, promotional updates, or to enforce agreements.

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Cookies and Tracking Tools

Ella Jane Socials uses Wix and Google Analytics 4 to track website interactions and improve your experience. These tools collect data such as site visits, browsing patterns, and engagement metrics.

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Withdrawing Consent

If you no longer wish for us to process your data, you can contact us at ella@ellajanesocials.com.

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Privacy Policy Updates

We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting. Significant updates will be highlighted on our website.

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Questions and Contact Information

If you want to access, correct, amend, or delete any personal information we have about you, please contact us at ella@ellajanesocials.com.